This Privacy Policy explains how Aura Rooms(“we”, “us”), 276 Mackie Avenue, Patcham, Brighton BN1 8SD, collects and uses your personal information when you use this website or contact us. We are committed to protecting your privacy and handling your data in line with UK data protection law (UK GDPR).
What we collect
When you submit an enquiry or booking request through our forms, we collect the details you provide:
- Your name and email address
- Your phone number (if provided)
- The treatment or session you’re interested in, and any preferences or message you include
We do not take payments through this website, and we do not knowingly collect special-category data beyond any health information you choose to share (e.g. for treatment suitability).
How we use it
- To respond to your enquiry and arrange or confirm your appointment
- To answer questions and provide the treatments or sessions you request
Our lawful basis is your consent and our legitimate interest in responding to enquiries about our services. We do not use your details for marketing without your consent.
Who we share it with
We don’t sell your data. We share it only with trusted providers who help us run the site and respond to you:
- Resend — delivers our enquiry emails to us
- Our website hosting provider
- Google Maps — when the map on our contact page loads
How long we keep it
We keep enquiry details only as long as needed to deal with your request and our legitimate business records, then delete them.
Your rights
Under UK GDPR you can ask us to access, correct or delete your data, or object to its use. Email info@aurarooms.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
See our Cookie Policy for how cookies are used on this site.
Changes
We may update this policy from time to time. The latest version will always be on this page.